Tutorials： Step by step guide to activate Your E-invoice FeedMe 2025

Only know FeedMe supports E-Invoice but don’t know how to set up? Let us guide you step by step:

(1)  Register MyInvois Portal

Go to visit MyInvois Portal ( this is a platform to store all the submitted invoices ) to complete the registration form and verify with your email.

* If your first time login to MyInvois, you can visit MyTax to get tax information and get into MyInvois. Here is the full guidance.

**The mails from MyInvois will be sent to email where you filled in the MyInvois portal.**

(2)  Assign FeedMe as Intermediary

Move to “Taxpayer Profile” > click “Switch Taxpayer” at the top-right corner > select your company profile (that requires to assign as an intermediary) > Select “Add Intermediary” >

Fill in FeedMe’s details:

– Name: FEEDME POS SDN.BHD.

– TIN: C25817841080

– BRN: 201801046117

After completed the steps, then you can update the date & permissions allow and “Save Intermediary”.

(3) Update in FeedMe Portal

1. In the portal, click the top-left icon, find the “Setting”.

Step 2: Under E-Invoicing, find your restaurant. After selected your restaurant, click “Setting”, and find your Profile.

Step 3: Fill in all your details, then “Save Profile”.

*Please double check your TIN and Business Registration Number is filled in correctly to avoid getting invalid e-invoice.

*If SST registration number not available, can put NA.

If you (or merchant) has registered the SST but haven’t applied the charge, you will need to update a reason under the “Update Tax Exemption Reason“.

**Please take note that all the mails from FeedMe regarding e-invoice will be sent to email in this profile. **

(4)After you’ve done all the setup, please notify us to activate your e-invoice from HQ side.

*Don’t forget to upgrade your FeedMe POS to V7

Frequent Ask Questions:

Q1. How did I know if any e-invoice fail for consolidated submission?

You will receives the notifications in your restaurant email if e invoice failed to submit.

Q2. How can I void/ cancel E- Invoice? Can I resubmit it?

If you found your E-Invoice submitted with the wrong information, you can resubmit E-Invoice again in the FeedMe App, or you can directly cancel the wrong invoice in the MyInvois portal.

For consolidated E-Invoice, FeedMe portal permits to cancel any consolidated submission, you can do the cancellation in MyInvois  but it will not sync to FeedMe.

Q3. I want to cancel the wrong invoice, but already submit more than 72 hours, how can I do?

After submission cancellation is permitted in MyInvois. You can only submit credit note or debit note to “amend” the invoice.

These are the full guidance to setup and complete the E-invoice FeedMe, contact us 011-55061088/ 014-6091088 for more details about FeedMe or E-Invoicing! Willing to know more about E-invoicing? Follow our Facebook or Instagram to find out our latest E-Invoice seminar!

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